Confirm Coverage Before Purchase
Before payment, confirm whether a product includes manufacturer, distributor, seller, checking, or no warranty. The applicable coverage and duration should be stated on the invoice or order confirmation.
Apple warranty eligibility can depend on serial number, activation date, country or region, product condition, and Apple service rules. Website wording alone does not replace the written warranty terms supplied with an order.
Making A Warranty Claim
Keep your invoice, order reference, serial or IMEI details, packaging, and included accessories. Contact support with a clear description of the issue and any requested photos, videos, or diagnostic information.
A product may need inspection before a repair, replacement, or other resolution can be approved.
Common Exclusions
Warranty may not cover accidental damage, liquid damage, misuse, unauthorized repair, physical damage, account or activation locks, altered serial details, normal wear, consumable parts, or software and data loss.
Exact exclusions depend on the written warranty supplied with the product.
Repair And Service Timing
Inspection, parts availability, supplier response, courier transit, and service-center processing can affect completion time. Any estimate is guidance until the product has been assessed.